frequently asked questions

Booking & Arrival Essentials

Q: What time is check-in and check-out at Miracle Manor?

A: Your desert escape begins at 3:00 PM (check-in)! Take your time on departure day; check-out is a leisurely 11:00 AM. This schedule helps us prepare your peaceful space perfectly.

Q: Can I request an early check-in or a late check-out?

A: We would love to accommodate your request for an early check-in or late check-out, but it depends entirely on the availability of your room and the hotel's schedule. A small supplemental fee might apply. Please call our friendly front desk on the day of your arrival or departure to inquire.

Q: What is the cancellation policy for my relaxing stay?

A: We understand that plans can change! Here is the detailed cancellation scoop for our tranquil retreats:

• Full Refund: Cancel 14 days or more before your scheduled arrival for a stress-free full refund.

• 50% Cancellation Fee: Cancellations made less than 14 days prior to arrival will incur a 50% cancellation fee.

• Non-Refundable: Cancellations made within 48 hours, or if you miss your scheduled arrival (No-Show), are non-refundable.

Q: Can we split the bill with separate credit cards?

A: No problem at all! We're happy to split the bill between multiple cards. Just let the front desk know when you check in or check out.

Q: Can I store my luggage before check-in or after check-out?

A: Certainly! If you arrive early or want to explore the Coachella Valley a bit after checking out, we offer complimentary luggage storage at the front desk.

Wellness & Property Details

Q: What is the history of the mineral waters, and what are their benefits?

A: Our waters are legendary! Miracle Manor is nestled in the historic Miracle Hills area, famous for its natural hot springs and rich history (including the nearby Cabot’s Pueblo Museum). Our mineral water flows from a deep underground aquifer, renowned for its incredible natural heat and concentration of therapeutic minerals—a source of blissful relaxation for decades. Our water is delightfully rich in various minerals, most commonly including calcium, magnesium, and sulfates. These treasures are believed to hold wonderful restorative properties for the skin and muscles, offering the ultimate therapeutic desert retreat.

Q: Are couple massages available?

A: Create a moment of shared bliss! Booking the spacious King Suite offers the perfect opportunity to enjoy a couple's massage together right in your room (available upon request).

Q: Do you offer day passes for the pools and mineral tubs?

A: Absolutely! Come soak up the tranquility. Day passes for the pools and mineral tubs
are $64 (subject to availability). It’s the perfect mini-retreat for a day of rejuvenation.

Q: Do you offer a fitness center?

A: We focus on a different kind of fitness—pure relaxation! While we don't have a traditional gym, the true workout here is unwinding and detoxifying in our therapeutic mineral pools. Check our schedule for weekly yoga classes!

Q: Are kids allowed at Miracle Manor?

A: Miracle Manor is dedicated to a peaceful, adults-only sanctuary (guests must be 21+). We strictly maintain this tranquil environment so all our guests can fully relax and rejuvenate without interruption.

Q: Do you allow pets at the hotel?

A: While we adore furry friends, Miracle Manor is dedicated to a serene, pet-free environment to ensure maximum relaxation and allergy-free comfort for all guests.

Q: What brand of coffee do you serve for breakfast?

A: We keep it local and delicious! We proudly serve premium coffee roasted right here in the Coachella Valley.

Q: Can we drink the mineral waters?

A: Yes, indeed! We ensure the purest experience. Our mineral water is filtered and available for drinking in your rooms and at self-serving stations.

On-Site Services & Room Details

Q: Is a complimentary breakfast included with my stay?

A: A complimentary light breakfast is included with your stay every Thursday through Sunday.

Q: Is parking available for hotel guests?

A: Yes, absolutely! We offer complimentary self-parking on-site for all our lovely hotel guests.

Q: Do you offer Wi-Fi access throughout the property?

A: Of course! Stay connected (if you want to!) with complimentary Wi-Fi available seamlessly throughout the entire property.

Q: Can we have a wellness retreat or an intimate event here?

A: Absolutely! Miracle Manor is an ideal, serene location for small wellness retreats and intimate group events. For details and availability, click here.

Q: Do all rooms have a kitchenette?

A: Room amenities are a delightful mix! Not all rooms include a kitchenette, but you'll find this convenient feature in our Manor Suite and the Queen with Kitchenette room types.

Q: Do all rooms have an outdoor space (like the King Suite)?

A: Both the King Suite and Manor Suite feature a lovely private outdoor patio space. Additionally, the entire property is filled with relaxing nooks and communal seating areas for your enjoyment.

Q: Can I smoke in the room?

A: To keep the air fresh and serene, Miracle Manor is a completely non-smoking property. Smoking is strictly prohibited in all rooms and interior areas. (A $500 cleaning fee applies.)

Q: What promotions are currently available?

A: Signing up for our newsletter is the secret key to accessing special promotions and beautiful deals year-round, or browse our promotions page to book our most current special offers!