Policies

Communication Consent Policy

By booking, you authorize Miracle Manor to send text messages and emails with details regarding your reservation information and other offers. Message/data rates may apply. Consent is not a condition of purchase.

Age Policy and Guest Access Guidelines

All guests must be over the age of 21 to have access to the hotel and spa. Outside guests are allowed (based on availability) but must check-in with the front desk and purchase a day-use pool pass for $75.*

Rooms

  • Room rates are quoted in U.S. Dollars per room and are based on double occupancy.

  • 3PM check in | 11AM check out. Late check out available for a fee upon request and based on availability.

  • Office hours are from 9AM – 5PM by telephone, please arrange late arrivals and early departures in advance.

  • No smoking in any room. 

  • We are not responsible for any personal items that may be lost, damaged or stolen.

  • We reserve the right to charge your credit card for missing or damaged items.

  • A complimentary continental breakfast will be placed in your room prior to arrival.

Pets

We love our furry friends! However, we no longer accept pets on property. If you have a licensed service animal, please call ahead to request accommodations.

Pool

  • The pool is open 24hrs.

  • No life guard on duty; swim at your own risk.

  • No glass in or around the pool area. Pool safe glasses are provided for your use. Any infractions of this policy will result in a fine at the guest’s expense.

Smoking

Smoking is not allowed in any room. Feel free to smoke cannabis while outdoors on the property. No smoking tobacco anywhere on property. We have a zero tolerance policy for in-room smoking and charge $500 for any violation of this policy.

Cancellation

As we are a small hotel, late cancellations and no-shows really affect our business, therefore our cancellation policy is as follows:​

  • Full refund is available if the reservation is cancelled at least 21 days prior to arrival.

  • Cancellations made less than 14 days prior to arrival will result in a cancellation fee in the amount of 50% of your total booking fee.

  • Cancellations made 2 days prior to arrival and no-shows will result in a full charge for the entire length of stay.

  • Polices can vary for specials, packages and prepaid reservations.

  • We require 30 days advanced notice for group booking cancellations. We cannot guarantee a refunded deposit for group bookings cancelled less than 21 days in advance. Please review the booking description of your reservation.